The audio on my Workplace live video has started to skip and chatter or drop out completely. What's going on?
Audio distortion can occur when Workplace receives a video stream with distorted audio or after it has received the frames before re-encoding for broadcast. A possible reason for this type of error is if the bitrate used is higher than the connection between your broadcasting endpoint and what Workplace servers can sustain. If that happens, or if there's a packet lost, some of the video or audio track won't be received correctly and will result in audio distortion.